Terms & Conditions
These Terms and Conditions set out the terms that apply to your use of the TTL Origins website and to purchases made through it.
The website is operated by TeachTalkLearn Limited, trading as TTL Origins.
By using this website or placing an order, you agree to these Terms and Conditions. Please read them before making a purchase.
1. About us
TeachTalkLearn Limited is a company registered in England and Wales.
Company number: 10861096
Registered office: C/O Virtual Company Secretary Ltd, 7 York Road, Woking, GU22 7XH, United Kingdom.
TTL Origins is a trading name of TeachTalkLearn Limited.
Contact: info@teachtalklearn.com
2. Using this website
You may use this website for lawful purposes and in accordance with these Terms and Conditions.
We aim to ensure that the information on the website is accurate and up to date, but we do not guarantee that all information will always be complete, current or free from errors.
We reserve the right to update, change or withdraw content, products or services from the website at any time.
3. Accessibility
We want the TTL Origins website to be as accessible and easy to use as possible.
We aim to create content that is clear and easy to read and to make the website accessible across different devices. We recognise that people have different needs and may use different technologies when accessing our website.
If you experience any difficulty accessing information or using any part of this website, please contact us at info@teachtalklearn.com. We will do our best to provide the information or support you need in an alternative way where reasonably possible.
4. Products and product information
We aim to provide accurate descriptions and images of all products.
Colours and appearance may vary slightly depending on your device or screen.
All products are subject to availability. If an item you have ordered is unavailable, we will contact you and arrange an appropriate refund.
5. Prices and payment
All prices shown on the website are in pounds sterling (£) unless otherwise stated.
The price payable for a product is the price displayed at the time you place your order.
Delivery charges will be shown separately before you complete your purchase.
Payment must be made through the payment methods available at checkout.
Your order is not confirmed until payment has been successfully received.
6. Orders
When you place an order, you will receive confirmation by email.
We reserve the right to refuse or cancel an order in limited circumstances, including where a product is unavailable, there has been an obvious error in the price or product information, or we reasonably believe an order has been placed fraudulently.
If we cancel an order after payment has been taken, you will receive a full refund.
7. Delivery
We aim to dispatch orders within the timeframe stated on the website.
Delivery times are estimates and may vary depending on the delivery service and destination.
We are not responsible for delays caused by circumstances outside our reasonable control, including postal delays or other events affecting delivery services.
If your order does not arrive or arrives damaged, please contact us so that we can help resolve the issue.
8. Returns, cancellations and refunds
Changing your mind
If you are a consumer purchasing goods online, you generally have the right to cancel your order without giving a reason.
You have 14 days from the day you receive your goods to tell us that you wish to cancel. You then have a further 14 days to return the goods.
Returned goods should be unused and in their original condition, allowing for reasonable handling to inspect the goods as you would in a shop.
Unless the goods are faulty, damaged or incorrect, you will normally be responsible for the cost of returning unwanted goods.
We will refund the purchase price and the cost of standard delivery. If you selected a more expensive delivery option, we are only required to refund the cost of the standard delivery option.
We will normally process your refund within 14 days of receiving the returned goods, or earlier where required by law.
Faulty, damaged or incorrect goods
If your goods are faulty, damaged on arrival or not what you ordered, please contact us as soon as possible.
You have statutory rights in relation to faulty, damaged or incorrectly supplied goods. Depending on the circumstances, this may include a repair, replacement, price reduction or refund.
We will work with you to resolve the problem in accordance with your legal rights.
Exceptions
Certain goods may be excluded from the statutory right to cancel where an applicable legal exception applies. If an exception applies to a particular product, this will be made clear before purchase.
Nothing in these Terms and Conditions affects your statutory rights as a consumer.
9. Intellectual property
Unless otherwise stated, the content of this website, including text, images, graphics, logos, designs, publications and materials, is owned by or licensed to TeachTalkLearn Limited.
The Origins Cycle® is a registered UK trade mark and is licensed to TeachTalkLearn Limited.
You must not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content, products or materials without prior written permission.
Where products such as books, cards or other materials are purchased for personal use, they must not be reproduced, resold, copied or distributed without permission.
10. Links to other websites
This website may contain links to third-party websites or services.
These links are provided for convenience. We are not responsible for the content, availability or privacy practices of third-party websites.
11. Limitation of liability
We will not be liable for losses that arise from your use of the website where such liability cannot reasonably be attributed to us.
Nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
12. Events, workshops and other services
TTL Origins may offer workshops, events, coaching, facilitation or other opportunities in the future.
Where you purchase or book a specific service, event or programme, additional terms may apply. Any such terms will be provided to you before you complete your booking.
13. Privacy and cookies
Our Privacy Policy explains how we collect, use and protect personal information.
Our website uses cookies and similar technologies to support its functionality and improve your experience. Where required, we will ask for your consent to the use of non-essential cookies in accordance with our Privacy Policy and cookie settings.
14. Changes to these Terms
We may update these Terms and Conditions from time to time to reflect changes to our website, products, services or legal requirements.
The version published on this website will be the current version.
15. Governing law
These Terms and Conditions are governed by the laws of England and Wales.
If you are a consumer, you will also retain any mandatory rights and protections available to you under the law applicable to your circumstances.
16. Contact
If you have a question about these Terms and Conditions, an order, a return or a refund, please contact us:
Email: info@teachtalklearn.com
Website: TTLOrigins.com
Last revised: September 2026