Privacy Policy

Data Controller

TeachTalkLearn Limited, trading as TTL Origins

Effective date: September 2026

TeachTalkLearn Limited is responsible for the personal information collected through the TTL Origins website and is the data controller for the purposes of UK data protection law.

TTL Origins is a trading name of TeachTalkLearn Limited.

1. The personal information we collect

The personal information we collect depends on how you interact with us and our website.

This may include:

Your name
Your email address
Your telephone number, where provided
Information you choose to include when contacting us through our website or by email
Information relating to enquiries, ideas or feedback you send to us

When you place an order through our online shop, we may also collect information needed to process and deliver your order, including:

Your name
Billing and delivery address
Email address
Telephone number, where required for your order or delivery
Details relating to your order and purchase history

We do not normally collect payment card details directly. Payments are processed through the payment providers available through our website.

2. How we collect your information

We may collect personal information when you:

Contact us through our website contact form
Contact us by email
Send us an enquiry, idea or feedback
Place an order through our website
Interact with our website and cookie settings

3. How we use your information

We may use your personal information to:

Respond to your enquiries and messages
Communicate with you about an enquiry or request you have made
Process, fulfil and deliver orders
Provide customer support
Maintain appropriate business and financial records
Improve our website, products and services
Protect the security and proper operation of our website and business
Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

4. Our lawful bases for processing your information

Depending on why we are using your information, we may rely on one or more of the following lawful bases:

Consent - where you have given us permission to use your information for a specific purpose.

Contract - where we need to use your information to process an order, provide something you have requested or take steps connected with a potential contract.

Legal obligation - where we need to keep or use information to comply with the law.

Legitimate interests - where it is necessary for the legitimate interests of TeachTalkLearn Limited, provided those interests do not override your rights and freedoms. This may include responding to enquiries, managing and improving our website and business, and maintaining appropriate records.

5. Marketing

We do not currently operate an email newsletter or mailing list through the TTL Origins website.

If we introduce marketing communications in the future, we will provide clear information about how your details will be used and, where required, ask for your consent before sending marketing communications.

You can withdraw your consent to marketing at any time.

6. Cookies and website information

Our website may use cookies and similar technologies to support its functionality, understand how the website is used and improve the user experience.

Some cookies are necessary for the website to function properly. Where required, we will ask for your consent before using non-essential cookies.

You can manage your cookie preferences through our website's cookie settings, where available, and through your browser settings.

The information collected through cookies or similar technologies may include information about how you use the website, your device and browser.

7. Who we share your information with

We may share personal information with trusted service providers where necessary to operate our website and business.

These may include:

Wix, which provides our website and related website services
Payment providers used to process online purchases
Delivery providers used to send orders
Professional advisers, where necessary
Government authorities or other organisations where we are legally required to do so

We only share information where it is necessary and take reasonable steps to ensure that appropriate safeguards are in place.

We do not sell your personal information to third parties.

8. International transfers

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where this happens, we will take appropriate steps to ensure that your information is protected in accordance with applicable UK data protection law.

9. How we protect your information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

10. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet any legal, accounting or reporting requirements.

For example:

Enquiry information will generally be kept only for as long as necessary to deal with the enquiry and any related communication.
Order and transaction information may need to be retained for longer where required for accounting, tax or legal purposes.

When information is no longer needed, we will securely delete or dispose of it.

11. Your data protection rights

Depending on the circumstances, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information in certain circumstances
Object to certain types of processing
Request the transfer of your information where applicable
Withdraw consent where we rely on your consent

You also have the right to object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at info@teachtalklearn.com.

We may need to confirm your identity before responding to a request.

12. Children's information

The TTL Origins website is intended primarily for adults.

We do not knowingly collect personal information from children through the website without appropriate consent or authority.

If you believe that a child has provided us with personal information without appropriate consent, please contact us and we will take appropriate steps to address the situation.

13. How to complain

If you have concerns about how we collect or use your personal information, please contact us first at:

info@teachtalklearn.com

You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection.

The ICO can be contacted through its website or helpline:

Information Commissioner's Office (ICO)

Last revised: September 2026